Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is listed as hybrid remote in Broken Arrow, OK, with an annual salary of $40,000–$50,000. The agency describes a 14-person team with dedicated customer service, new business, hybrid, and claims concierge support. The representative handles customer inquiries and policy updates, supports claims follow-up, and maintains accurate interaction records to deliver customer experiences that support the agency’s growth and community service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent

insurance

policy information

policy changes

claims follow-up

customer records

hybrid remote

broken arrow ok

$40k–$50k

matt mccoy agency

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, 401(k), performance bonus, dental and health insurance, flexible schedule, advancement opportunities, paid time off, training and development, vision insurance, annual incentive trip, and monthly development sessions.

Why this role

The agency describes internal growth opportunities for driven and sales-minded candidates.

About the employer

Matt Mccoy - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.