Multi-Duty Receptionist, KPA Foothills

Job overview

Multi-Duty Receptionist is an onsite, full-time role in Alcoa, TN. Compensation is not specified. KPA Foothills is part of Summit Medical Group, East Tennessee's largest primary care organization, serving patients across its practices and diagnostic services. The receptionist supports clinic operations by welcoming patients, managing calls and appointments, and completing registration and records tasks. Accurate, courteous front-desk service helps patients and families navigate care and supports the clinical team's work.

What you'll do

• Answer calls and assist callers
• greet patients and visitors
• check in patients and update medical records
• complete registration and collect copays or balances as appropriate
• schedule appointments and coordinate referrals and pre-certifications
• file charts and coordinate lab work
• sort and deliver correspondence
• maintain an orderly work area and confidentiality.

What we're looking for

Skills & competencies

multi-duty receptionist

alcoa tn

kpa foothills

summit medical group

medical office

patient check-in

appointment scheduling

medical records

referral coordination

patient service

full-time

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• PTO, medical, dental, vision, short- and long-term disability, life insurance, 401(k), and employee wellness program.

Why this role

High school diploma or equivalent required. One year of medical office experience is preferred. The role includes participation in site-level quality improvement activities.

About the employer

SUMMIT MEDICAL GROUP OPERATIONS LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.