Airside Experience Leader - Cheektowaga, NY

Job overview

The Airside Experience Leader is an onsite role based in Cheektowaga, NY. The starting pay for this position is $23.40/hour. Signature Aviation is a premier hospitality organization and the largest global network of private aviation terminals, dedicated to delivering safe, convenient, and elevated experiences to guests and crew members. This role exists to guide and support the Airside Experience team, ensuring services for aircraft, crew, cargo, and guests are delivered with precision, safety, and exceptional care. The leader provides oversight of operations, resolves guest concerns, and acts as an escalation point.

What you'll do

• Monitor team performance
• coordinate and assign duties
• provide shift supervision
• provide on-the-job training
• serve as an escalation point for guest inquiries
• assist with ramp operations
• ensure regulatory compliance
• maintain security
• monitor fuel inventories.

What we're looking for

Skills & competencies

full-time

day shift

cheektowaga ny

signature aviation

aviation

leadership

customer service

ground support

ramp operations

airport

private aviation

$23.40/hr

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off
• tuition reimbursement
• employee assistance program.

Why this role

Leadership role; requires schedule flexibility including evenings, weekends, and holidays; involves working in outdoor environments around active aircraft.

About the employer

Signature Aviation is hiring for this role. Industry: Other Airport Operations. Sector: 48.