Senior General Manager, Wireless Retail

Job overview

The Senior General Manager role is onsite in Fort Myers, FL. Compensation is $23.00 per hour base pay, with targeted total pay of $37.76 per hour. Victra is a Verizon authorized retailer, and the manager shapes the guest experience while leading store operations. The manager develops staff, drives sales results, and maintains operational standards across the store. By hiring, coaching, and mentoring employees and resolving guest escalations, the role supports customer and employee experience and store performance.

What you'll do

• Lead day-to-day store activities
• hire, coach, and mentor sales associates and the assistant general manager
• model the sales process
• support sales, retention, quality, and service objectives
• manage staffing, scheduling, labor controls, marketing, loss prevention, and inventory compliance
• review daily metrics
• resolve guest escalations
• implement sales tools and initiatives
• communicate company objectives.

What we're looking for

Skills & competencies

senior general manager

wireless retail

store leadership

sales coaching

team development

customer experience

evenings and weekends

fort myers fl

victra

$23/hour base

$37.76/hour target

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• health, dental, and vision insurance
• paid maternity leave
• 401(k) match
• tuition reimbursement
• 50% off Verizon service
• referral bonus
• contests and career pathing.

Why this role

Hourly role; paid training; 1–3 years of retail sales experience and customer service experience; willingness to work evenings, weekends, holidays, and peak periods; 401(k) match and tuition reimbursement.

About the employer

Victra - Verizon Wireless Premium Retailer is hiring for this role. Industry: Electronics and Appliance Retailers. Sector: 44.