Subsidy Specialist, Hybrid

Job overview

The Subsidy Specialist role follows MassHousing’s hybrid work model and is based in Boston, MA, with onsite attendance set with the manager and potentially more frequent during the first 90 days. The salary range is $74,415.12–$96,739.35 per year. MassHousing works to address housing challenges and expand equitable housing opportunities across Massachusetts. As a frontline member of the Subsidy Administration team, the specialist oversees subsidy contracts and Section 811 portfolios while supporting compliance, customer service, and accurate program operations. The role helps ensure rental assistance, claims, and portfolio records are handled correctly and remain ready for review and audit.

What you'll do

• Process monthly Section 8 voucher payments and guide owners and agents on accurate submissions
• analyze repayment agreements and review reimbursements
• investigate voucher discrepancies and maintain subsidy data
• conduct Section 811 site visits and prepare reports
• manage rental assistance payments, rent adjustments, and contract amendments
• review special claims and maintain audit-ready documentation
• provide technical support to management agents and collaborate on watch-list developments.

What we're looking for

Skills & competencies

subsidy specialist

housing assistance

section 8

section 811

hud compliance

boston ma

hybrid

$74,415–$96,739/year

rental assistance

portfolio administration

customer service

masshousing

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition reimbursement up to $15,000 per calendar year
• 35-hour work week
• hybrid schedule
• backup child/elder care
• pension and deferred compensation plan with match
• health, dental, and vision plans
• 12 paid holidays
• sick, vacation, and personal time
• short- and long-term disability.

Why this role

Hybrid work model, 35-hour work week, tuition reimbursement up to $15,000 per calendar year, pension and deferred compensation with match, and comprehensive health, dental, and vision plans.

About the employer

Massachusetts Housing Finance Agency is hiring for this role. Industry: Administration of Housing Programs. Sector: 92.