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Member Services Representative — Afternoon/Evening

Planet Fitness - Fitton Clubs · New Philadelphia, OH · Planet Fitness club front desk

Employment type

Full-time

Work setting

On-site

Location

New Philadelphia, OH

Schedule

Evening shift

Posted

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Job overview

The Member Services Representative — Afternoon/Evening role is onsite in New Philadelphia, OH. Compensation is not specified. The representative is the first point of contact for members and guests and helps create Planet Fitness’s “Judgement Free” club experience.

What you'll do

  • Greet members and guests
  • respond to questions and concerns
  • assist with account and billing inquiries
  • explain memberships and amenities
  • support tours, sign-ups, and membership transactions
  • answer phones
  • follow opening and closing procedures
  • and perform assigned cleaning and facility upkeep.

What we're looking for

Skills & competencies
member services representative
planet fitness - fitton clubs
new philadelphia oh
onsite
afternoon/evening
member support
customer service
membership sales
front desk
club cleanliness
cpr/aed certification
tanning certification
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Free uniforms, health, dental and vision insurance, paid time off, training and development, 401(k) and matching, wellness resources, and free Black Card membership.

Why this role

The role requires CPR/AED and tanning certifications within company timeframes; bilingual English/Spanish applicants are encouraged to apply.

About the employer

Planet Fitness - Fitton Clubs is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.

Additional details

Industry sector
71
Industry
Fitness and Recreational Sports Centers
Occupation code
43-4051.00
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