Account Associate — State Farm Agent Team Member

Job overview

The Account Associate role is onsite in Norfolk, VA; pay is $55,000–$75,000 annually. The position supports Dennis Hurst’s State Farm agency, which describes itself as community-involved and focused on customer service. The associate manages customer accounts, assists with policy questions and changes, follows claims, and coordinates with underwriters. The role helps the agency serve customers and grow through responsive account support and relevant product and service marketing.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

insurance

customer accounts

policy changes

claims processing

underwriting coordination

customer service

norfolk va

state farm agent

$55k–$75k/year

paid licensing

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing
• 401(k)
• performance-based bonus
• paid time off
• short-term disability
• life insurance
• training and licensing assistance
• advancement opportunities.

Why this role

The agency offers paid licensing assistance, training, performance-based incentives, and a path to advancement and leadership growth.

About the employer

Dennis Hurst - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.