Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Hart, MI. Compensation is not specified. The position serves as a liaison between customers and Peterson Farms Inc. The representative supports accurate order processing, customer account service, invoicing, production data entry, and delivery scheduling. By coordinating with production, sales, accounts receivable, and transportation teams, the role helps keep customer requests and operational information moving accurately.

What you'll do

• Handle routine office duties and correspondence
• assist with order placement, revisions, and cancellations
• communicate with production staff
• support accounts receivable with invoices and collections
• respond to account questions
• enter production data into inventory software
• schedule delivery appointments with transportation and customer traffic teams.

What we're looking for

Skills & competencies

customer service representative

peterson farms inc

hart mi

full-time

order entry

invoicing

account support

production data entry

delivery scheduling

microsoft office

Work arrangement

• Weekend coverage required

Why this role

An associate degree is listed; two or more years of customer service and/or general office experience is preferred. Microsoft Office knowledge is expected.

About the employer

Peterson Farms Inc is hiring for this role. Industry: Poultry Processing. Sector: 31.