Technology Incident Manager
Compensation
$50 – $56 /hr
Employment type
Full-time
Work setting
On-site
Location
Cleveland, OH
Schedule
Day shift
Posted
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Job overview
The Technology Incident Manager role is listed as remote, with Cleveland, OH identified as a preferred onsite location; remote candidates must be willing to interview onsite. Pay is $50–$56 per hour on W-2. The role leads response to technology events affecting enterprise systems.
What you'll do
- Identify and assess critical incidents
- investigate potential incidents
- coordinate cross-functional teams and vendors during recovery
- facilitate crisis calls and triage
- communicate with stakeholders and executives
- escalate issues and track remediation
- lead post-mortems
- document restoration activities
- improve recovery processes
- and support production readiness and ITSM performance reviews.
What we're looking for
- Skills & competencies
- technology incident managercleveland ohremote consideredvariteincident responseitsmenterprise systemscross-functional coordinationon-call rotation$50–$56/hr
- Work arrangement
- Weekend coverage required
Why this role
Includes rotating on-call and off-hours support. Standard shift ranges from 11:00 AM to 9:00 PM EST. Preferred locations also include Albany, NY and Buffalo, NY; second-round interviews are onsite.
About the employer
Varite, Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1299.09
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Listing ID: 053039ca-fb91-46d0-95d4-f88b91f9e786