Fraud Call Center Representative
Compensation
$16.75 – $16.75 /hr
Employment type
Full-time
Work setting
On-site
Location
Converse, TX
Schedule
Day shift
Posted
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Job overview
The Fraud Call Center Representative is an onsite role based in Converse, TX, offering a compensation of $16.75/hr. This position supports Conduent's mission-critical services for government and corporate clients. This role serves as the first point of contact for customers, focusing on identifying and analyzing potential fraud, processing disputes, and providing empathetic support to resolve account inquiries in a fast-paced environment.
What you'll do
- Manage high-volume inbound calls, analyze suspicious activity, monitor card alerts, process fraud claims, document cases, and maintain strict confidentiality.
What we're looking for
- Skills & competencies
- full-timeonsiteconverse txfraudcall centercustomer servicebankingfinancial servicesday shiftno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, dental, vision, life and disability insurance, retirement savings plan, paid holidays, and PTO.
Why this role
Includes shift differentials for nights and weekends, plus performance-based monthly incentives up to $350.
About the employer
Conduent State & Local Solutions, Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 0529dcff-b83a-4546-8570-9e92e871908f