Customer Solutions Representative - Collector
Compensation
$23/hr
Employment type
Full-time
Work setting
On-site
Location
Lansing, MI
Schedule
Day shift
Posted
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Job overview
The Customer Solutions Representative - Collector is a remote role for residents of AR, MI, NC, or PA, responsible for assisting customers with auto loan accounts. Compensation is $23 per hour plus incentives at Ally. This role involves making outbound calls and handling inbound calls to resolve payment issues. It requires professionalism and empathy to help customers reach financial well-being while meeting performance standards.
What you'll do
- Make outbound calls, handle inbound calls, negotiate payment arrangements, research account discrepancies, and document interactions.
What we're looking for
- Skills & competencies
- full-timeday shiftremoteallycustomer solutionscollectorcollectionsfinancecustomer service$23/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive base pay, 401(k) matching, health insurance, and parental leave.
Why this role
Remote role focused on collections and customer solutions.
About the employer
Ally is hiring for this role. Industry: Periodical Publishers. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Periodical Publishers
- Occupation code
- 43-3011.00
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Listing ID: 0523f30b-ac8a-4a70-b743-6a6e3aac7754