Customer Service Administrator

Job overview

The Customer Service Administrator position is onsite in Modesto, CA, and compensation is not specified. The role supports First Tactical’s Customer Service team. The position handles administrative work, order entry, customer communications, and record maintenance to help keep information accurate and responses timely. Coordination with warehouse, sales, and accounting supports issue resolution and a consistent customer experience.

What you'll do

• Support the Customer Service Representative team with daily administrative tasks
• enter and manage customer orders
• respond to customer feedback, website reviews, and inquiries
• follow up on order status, backorders, and shipments
• maintain accurate customer records
• coordinate with warehouse, sales, and accounting
• track customer issues
• assist with data entry, reporting, and general administration.

What we're looking for

Skills & competencies

customer service administrator

customer service

order entry

customer records

customer inquiries

data entry

reporting

microsoft excel

microsoft outlook

modesto ca

first tactical

Work arrangement

• Weekend coverage required

Why this role

The posting lists Microsoft Excel, Outlook, and other Microsoft Office proficiency, plus strong data-entry and 10-key skills.

About the employer

First Tactical LLC is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.