Managed IT Services Level 2 Technician

Job overview

The Managed IT Services Level 2 Technician role is based in North Charleston, SC, with work performed onsite and remotely depending on client needs. The listing describes a full-time position and a flexible schedule; compensation is $35,000–$65,000 per year. The technician supports small and medium-sized business clients through TeamLogic IT. The technician resolves escalated technical issues and maintains client systems, networks, and security. The role also documents support work, assists with IT projects, and guides Level 1 technicians to help deliver reliable client services.

What you'll do

• Provide advanced technical support
• install, configure, and maintain hardware and software
• resolve escalated tickets
• manage client networks and security solutions
• support backups and disaster recovery
• communicate with clients
• document systems and support activities
• assist with IT projects
• train and mentor Level 1 technicians
• provide on-call emergency support as needed.

What we're looking for

Skills & competencies

managed it services level 2 technician

north charleston sc

teamlogic it

full-time

$35k–$65k annually

it support

network administration

cybersecurity

backup and disaster recovery

windows

microsoft 365

on-call support

occasional client travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Mileage compensation
• insurance reimbursement after 90 days
• performance-based bonus
• flexible schedule
• training and development
• paid time off and holidays
• certification reimbursement
• advancement opportunities
• free uniforms.

Why this role

The role includes on-call support for critical issues, including after-hours and weekends as needed, and occasional travel to client locations. Work may be onsite or remote depending on client needs.

About the employer

TeamLogic IT, Mt Pleasant, SC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.