Event Services Staff

Job overview

The Event Services Staff role is an onsite position located in Lombard, IL, with compensation of $17/hr. This role supports the Guest Experience Team at BEST Crowd Management, ensuring a welcoming and safe environment for all event attendees. The primary purpose of this role is to provide exceptional customer service and maintain event safety. Responsibilities include assisting with event setup, monitoring access points, managing crowds, and responding to inquiries or security incidents to ensure a positive experience for every guest.

What you'll do

• Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
• Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
• Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
• Collaborate with event staff and security personnel to maintain a safe and organized environment.
• Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
• Respond promptly and effectively to security incidents or emergencies, following established protocols.
• Monitor event areas to enforce event rules, regulations, and safety procedures.
• Handle and resolve attendee complaints or conflicts in a calm and professional manner.
• Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.
• Represent BEST Crowd Management with professionalism, courtesy, and teamwork.
• Support overall operations by being flexible and assisting where needed.

What we're looking for

Skills & competencies

part-time

day shift

lombard il

best crowd management

event services

customer service

crowd management

security

onsite

no degree required

$17/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive hourly pay, opportunities for career growth, ongoing training, flexible scheduling, positive work environment

Why this role

PERC Card Preferred - Pay Incentive

About the employer

BEST Crowd Management is hiring for this role. Industry: Promoters of Performing Arts, Sports, and Similar Events with Facilities. Sector: 71.