Resident Services Coordinator

Job overview

The Resident Services Coordinator role is onsite in Norwalk, CT, with pay of $18–$22 per hour. The position supports BLT’s luxury residential community and its resident retention and customer-service goals. The coordinator resolves resident inquiries, organizes communications and events, and works with local organizations and businesses to strengthen community relationships. The role also coordinates programs intended to support residents’ health, well-being, and quality of life.

What you'll do

• Resolve resident inquiries professionally and promptly
• coordinate newsletters, surveys, and lease-violation notices
• collaborate with local groups, restaurants, retailers, and services
• coordinate resident well-being programs and community events
• identify customer-service improvements
• communicate follow-up actions to staff
• monitor compliance with company policies and report incidents or safety concerns.

What we're looking for

Skills & competencies

resident services coordinator

norwalk ct

blt management

onsite

resident relations

customer service

property management

resident events

community programs

resident communications

pay $18–$22/hour

employee housing discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• paid time off and holidays
• tuition reimbursement
• employee housing discount at BLT-owned properties.

Why this role

The posting seeks at least two years of experience in resident services, property management, hospitality, customer service, or a related field. High school diploma or GED required; college education preferred.

About the employer

Blt Management LLC is hiring for this role. Industry: Other Activities Related to Real Estate. Sector: 53.