Helpdesk Technician
Employment type
Full-time
Work setting
On-site
Location
Austin, TX
Schedule
Day shift
Posted
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Job overview
The Helpdesk Technician role is onsite in Austin, TX, and compensation is not specified. The position supports Last Energy, a fast-growing, DOE-regulated nuclear startup, alongside its lean IT team. The role provides day-to-day IT support and helps the company scale by handling user requests, onboarding and device provisioning, account and endpoint administration, and documentation of recurring issues and solutions.
What you'll do
- Troubleshoot day-to-day IT support tickets
- onboard new hires and provision devices, accounts, and laptops
- enroll iPhones through Apple Business Manager and Google MDM
- track assets
- administer Google Workspace accounts, access, and endpoint compliance
- document recurring issues and solutions.
What we're looking for
- Skills & competencies
- helpdesk technicianit supportuser supportdevice provisioningnew hire onboardinggoogle workspaceapple business managermobile device managementaustin txlast energy
- Work arrangement
- Weekend coverage required
Why this role
The role extends beyond traditional helpdesk work, with opportunities to take on tasks typically handled by systems administrators or security analysts.
About the employer
Last Energy is hiring for this role. Industry: Other Scientific and Technical Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Other Scientific and Technical Consulting Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 04c36ea6-e3a5-4f05-b286-e679f844e495