Director of Operations

Job overview

The Director of Operations role is onsite in Kingston, PA, with compensation of $65,000–$80,000 per year. CareBuilders at Home provides home care services in the Kingston, Wilkes-Barre, and Scranton market. The director leads office operations, develops the team, ensures regulatory compliance, and supports reliable client care. The role also owns business performance and growth by improving staffing, service delivery, client retention, and profitability.

What you'll do

• Lead daily scheduling, staffing, recruiting, and service delivery
• coach and develop office staff
• monitor performance and operational efficiency
• manage referrals, admissions, revenue, client retention, and profitability
• build relationships with clients, caregivers, and referral partners
• maintain Pennsylvania Department of Health compliance and survey readiness
• oversee caregiver credentials, training, and documentation
• monitor KPIs and operational expenses.

What we're looking for

Skills & competencies

director of operations

home care

operations leadership

team development

staffing

regulatory compliance

client care

kingston pa

carebuilders at home

$65k–$80k/year

on-call rotation

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus opportunities
• health and dental insurance
• paid time off
• professional development and leadership growth.

Why this role

The posting specifies a Monday–Friday day schedule and an on-call rotation, with local-market travel as needed.

About the employer

CareBuilders at Home - Kingston PA is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.