Security Control Room Operator

Job overview

The Security Control Room Operator is an onsite role based in Milpitas, CA. Compensation is not specified for this position, which supports the security department in safeguarding client assets and personnel. This role exists to monitor alarms, video surveillance, and AI-assisted detection platforms to identify and triage security events in real time. The operator coordinates dispatch operations and maintains detailed incident logs to ensure operational integrity.

What you'll do

• Monitor alarms and video surveillance
• perform CCTV monitoring and live tracking
• conduct archival video review
• receive and respond to emergency calls
• coordinate multi-channel dispatch
• maintain incident logs
• utilize AVERT workflows
• troubleshoot security devices
• provide situational awareness
• assist with post-incident reporting.

What we're looking for

Skills & competencies

full-time

day shift

milpitas ca

securitas

security

cctv

dispatch

alarm monitoring

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, and paid time away from work.

Why this role

AI-assisted detection platform monitoring, AVERT documentation standards, and multi-channel dispatch coordination.

About the employer

Securitas is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.