Security Operations Center (SOC) Operator

Job overview

The SOC Operator is an onsite full-time role based in Redwood City, CA. Compensation is not specified for this position, which supports the security operations team in maintaining site integrity and incident response. This role exists to monitor alarms, video surveillance, and AI-assisted detection platforms to identify and triage security events in real time. The operator coordinates dispatch operations and maintains detailed incident logs to ensure the safety of the client's assets and personnel.

What you'll do

• Monitor alarms and video surveillance systems
• perform CCTV monitoring and live tracking
• conduct archival video review
• receive and respond to emergency/non-emergency calls
• coordinate multi-channel dispatch
• maintain incident logs
• utilize AVERT workflows
• conduct first-level troubleshooting
• provide situational awareness
• assist with post-incident reporting.

What we're looking for

Skills & competencies

full-time

day shift

redwood city ca

securitas

security

soc

cctv

alarm monitoring

dispatch

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, medical and dental coverage, life insurance, employee assistance plan, paid holidays, paid time away.

Why this role

AI-assisted monitoring, AVERT documentation standards.

About the employer

Securitas is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.