Customer Service Representative - State Farm Agent Team Member

Job overview

The Customer Service Representative - State Farm Agent Team Member role is onsite in Rockwall, TX, with compensation of $45,000–$55,000 per year. The position supports Travis Barton’s State Farm insurance agency by helping customers and contributing to agency growth. The representative handles customer inquiries, policy updates, and claims follow-up while maintaining accurate interaction records. The role helps deliver responsive service and anticipate the needs of community members served by the agency.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy changes

claims follow-up

customer records

rockwall tx

state farm

salary $45,000–$55,000/year

performance bonus

flexible schedule

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, paid time off, training and development, and opportunity for advancement.

Why this role

The posting lists performance-based bonuses, flexible scheduling, paid time off, training and development, and advancement opportunities.

About the employer

Travis Barton - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.