Supports and Services Specialist

Job overview

The Supports and Services Specialist role is hybrid, with office work and responsibilities across the Southern Chesapeake region, including Calvert, Charles, St. Mary’s, and Anne Arundel areas; the listing identifies Prince Frederick, MD. Compensation is $27–$29.80 per hour. The role supports the Business Operations Department and reports to the Manager of Person-Centered Services. The specialist coordinates admissions and transitions and contributes to person-centered planning and quality improvement, helping ensure placements and services reflect individuals’ eligibility, needs, goals, and preferences.

What you'll do

• Manage admissions from referral through placement
• coordinate stakeholder communication and documentation
• monitor timelines and performance metrics
• prepare reports and provider documents
• conduct post-admission follow-ups
• guide families on DDA eligibility and applications
• coordinate Person-Centered Plans and Personal Outcome Measures
• track outcomes to support service improvement.

What we're looking for

Skills & competencies

supports and services specialist

admissions coordination

person-centered planning

developmental disabilities

quality improvement

referral development

hybrid

prince frederick md

the arc southern chesapeake

$27–$29.80/hour

Work arrangement

• Weekend coverage required

Why this role

Hybrid role; bachelor’s degree or higher in Human Services or a related field required; minimum three years of relevant experience preferred.

About the employer

The Arc Southern Chesapeake is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.