Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Norcross, GA. Pay is $40,000–$70,000 per year. The agency’s mission is to grow with customers as their needs change by helping them secure coverage within their budgets. The role exists to provide strong client experiences that support agency growth. It handles customer inquiries, maintains client information, supports retention, and coordinates with agency colleagues to address customer needs and resolve issues.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• coordinate with other agency team members to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

customer service

insurance agency

client records

customer retention

norcross ga

brady bennett state farm agent

$40k–$70k/year

full-time

bilingual languages preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, competitive salary, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.
• The agency describes Simple IRA and health insurance contributions after one year.

Why this role

The posting notes potential internal growth opportunities for driven, sales-minded candidates and prefers bilingual Spanish, Mandarin, Korean, or Hindi.

About the employer

Brady Bennett - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.