Cross Connection Coordinator

Job overview

The Cross Connection Coordinator role is onsite in Hyannis, MA, with compensation of $28.00–$32.00 per hour. The role supports Veolia’s Hyannis Water Systems Cross Connection Control Program, helping protect water quality and meet Massachusetts regulations. The coordinator oversees surveys, backflow device testing, inspections, customer coordination, and program records. This work helps identify and address cross-connection risks while ensuring compliance with state and local requirements.

What you'll do

• Conduct cross-connection surveys and service inspections
• determine backflow protection needs and approved device placement
• administer the program and support regulatory compliance
• notify customers of testing requirements and record results
• coordinate inspections and customer activities
• maintain assembly, test, database, and GIS records
• review distribution plans
• monitor contractor work
• process related billing
• perform distribution system field inspections.

What we're looking for

Skills & competencies

cross connection control

backflow prevention

water systems

water quality

field inspections

gis

massachusetts dep

hyannis ma

veolia

$28–$32/hr

full-time

customer coordination

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, health, dental, vision and life insurance, savings accounts, tuition reimbursement, paid volunteering, and an employer-sponsored 401(k) plan.

Why this role

Requires Massachusetts DEP Certified Cross Connection Surveyor and Certified Backflow Prevention Device Tester credentials, plus Massachusetts DEP Grade 2 Distribution or Treatment Operator certification. Requires two years of cross-connection/backflow testing experience.

About the employer

Veolia is hiring for this role. Industry: Water and Sewer Line and Related Structures Construction. Sector: 23.