Quality Assurance Manager - Broadband

Job overview

The Quality Assurance Manager - Broadband role is remote and work-from-home; the listing is associated with Boston, MA. The annual salary range is $115,000–$135,000. The role reports to the Director of the Broadband division at National Power, LLC. The manager oversees vendor service quality for HVAC, generators, electrical, fire suppression, and telemetry or monitoring systems. Through inspections, audits, documentation, and issue resolution, the role helps ensure vendors meet company expectations and applicable standards.

What you'll do

• Develop and maintain service quality control systems
• evaluate vendor services against standards and company expectations
• collaborate with teams and vendors on service requirements
• inspect commercial HVAC systems, electrical systems, and maintenance work
• document and analyze service quality
• conduct audits
• track and resolve quality issues
• assist with demand-related calls when needed
• train internal teams on quality control
• participate in vendor selection
• monitor service-related risk.

What we're looking for

Skills & competencies

quality assurance manager

broadband

remote

boston ma listing location

national power

$115k–$135k/year

vendor quality

hvac systems

generators

electrical systems

service audits

overnight travel may be required

Work arrangement

• Weekend coverage required

Benefits & perks

• Three weeks of paid vacation after 90 days
• up to nine paid holidays
• paid sick time
• company-paid life and disability insurance
• medical, dental, and vision insurance
• 401(k) match
• HSA and FSA.

Why this role

Remote work-from-home position; overnight travel may be required. Requires five years of hands-on experience with commercial HVAC, generator, and AC/DC electrical systems.

About the employer

National Power, LLC is hiring for this role. Industry: Facilities Support Services. Sector: 56.