Client Relationship Coordinator (CRC)

Job overview

The Client Relationship Coordinator role is onsite in Wichita, KS, and pays $19–$20 per hour. ProHome supports homeowners and builders through the warranty process and emphasizes responsive, professional customer service. The coordinator serves as a primary contact for assigned customers and partners, manages warranty claims from intake through closure, and facilitates communication among homeowners, builders, and trade partners. The role helps ensure concerns are handled professionally and service requests progress to resolution.

What you'll do

• Serve as the primary contact for assigned homeowners, builders, developers, and subcontractors
• provide responsive customer service
• handle concerns and escalations professionally and empathetically
• manage warranty claims from intake through closure
• facilitate communication between homeowners, builders, and trade partners
• use CRM systems and Microsoft Office applications including Outlook, Teams, and Excel.

What we're looking for

Skills & competencies

client relationship coordinator

wichita ks

prohome

customer service

warranty claims

homeowners

builders

subcontractors

service coordination

crm systems

microsoft office

$19–$20/hour

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Career growth opportunities
• supportive team environment
• ongoing training and development.

Why this role

The posting describes a career path through the Client Relationship Coordinator Individual Development and Incentive Plan.

About the employer

ProHome is hiring for this role. Industry: Office Administrative Services. Sector: 56.