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Store Operations Support Specialist

REEDS Jewelers · Wilmington, NC · Store Operations

Employment type

Full-time

Work setting

On-site

Location

Wilmington, NC

Schedule

Day shift

Posted

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Job overview

The Store Operations Support Specialist is an onsite position located in Wilmington, NC. Compensation is not specified for this role, which supports the operations team at REEDS Jewelers. This role serves as the central hub of knowledge and support for store associates. The specialist provides guidance on company policies, troubleshoots operational concerns, and ensures consistency and efficiency across all retail locations.

What you'll do

  • Interact with store associates via calls and email
  • troubleshoot concerns
  • provide insight into merchandise and services
  • maintain training documents
  • monitor repair and layaway processes.

What we're looking for

Skills & competencies
full-time
day shift
wilmington nc
reeds jewelers
operations support
retail
jewelry
weekend work
benefits
customer service
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Comprehensive compensation, merchandise discounts, 401(k), health/dental/life insurance, PTO.

Why this role

80th Anniversary company; family-oriented culture; comprehensive benefits program.

About the employer

REEDS Jewelers is hiring for this role. Industry: Jewelry, Watch, Precious Stone, and Precious Metal Merchant Wholesalers. Sector: 42.

Additional details

Industry sector
42
Industry
Jewelry, Watch, Precious Stone, and Precious Metal Merchant Wholesalers
Occupation code
43-1011.00
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