Automotive Service Manager

Job overview

The Automotive Service Manager role is onsite in Lexington, NC. Compensation is not specified; the posting describes competitive pay plans. M&L Chrysler Dodge Jeep Ram aims to deliver the award-winning service and value its community expects from the dealership. The manager leads service department personnel and customer interactions, helping ensure vehicle service needs are understood, work is communicated clearly, and customer concerns are addressed. The role also supports department goals, budgeting, and business development.

What you'll do

• Help customers understand service and repair needs and options
• keep customers informed during vehicle service
• stay current on products, features, and accessories and attend required product training
• maintain customer follow-up
• hire and supervise service department personnel
• set department goals, annual operating budget, and marketing plan
• address complaints to maintain a high Customer Service Index rating.

What we're looking for

Skills & competencies

automotive service manager

full-time

lexington nc

m&l chrysler dodge jeep ram

dealership

service department

customer service

team supervision

department budget

marketing plan

customer follow-up

401(k)

paid vacation

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), paid holidays, paid vacation, health, dental and vision insurance at group rates, basic life insurance, accident and critical illness insurance, and growth opportunities.

Why this role

Requires at least three years of Service Manager experience; the posting also lists five years of automotive service management or dealership experience and a high school diploma.

About the employer

M&L Chrysler Dodge Jeep Ram is hiring for this role. Industry: General Automotive Repair. Sector: 81.