Patient Financial Counselor

Job overview

The Patient Financial Counselor role is onsite in Traverse City, MI, with a Monday–Friday schedule from 8:30 a.m. to 5 p.m. Compensation is not specified; the posting offers a $4,500 sign-on bonus with a two-year commitment. Munson Healthcare is a regional healthcare system serving communities across northern Michigan. The counselor helps uninsured and underinsured patients identify financial resources for healthcare, understand payment options, and apply for assistance programs. The role also supports cost estimates, insurance issue resolution, account follow-up, and communication across Patient Accounts and other departments.

What you'll do

• Assist patients with financial resources and applications for government or state programs
• provide pre-service cost estimates
• resolve insurance issues
• monitor worklists
• verify benefits
• arrange payments and deposits
• follow up with insurers
• support charity-care applications and eligibility
• maintain accurate financial-system data.

What we're looking for

Skills & competencies

patient financial counselor

munson healthcare

traverse city mi

onsite

full-time

monday–friday

8:30 a.m.–5 p.m.

patient accounts

financial assistance

insurance support

cost estimates

$4,500 sign-on bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition reimbursement
• full benefits
• paid holidays
• PTO
• employee discounts
• retirement counseling
• wellness platform
• personalized support.

Why this role

Includes a $4,500 sign-on bonus tied to a two-year commitment.

About the employer

Munson Healthcare is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.