Spa Manager

Job overview

The Spa Manager role is onsite in New Bern, NC. The posting lists $50,000–$60,000 per year in the structured compensation information and separately describes $55,000–$69,000 including incentives and bonuses. The manager will lead the newly built New Bern Hand & Stone spa, which offers massage, facial, and related wellness services. The manager establishes the team, culture, operating systems, and performance expectations while leading daily operations and business growth. The role supports membership and revenue goals by developing staff, maintaining effective operations, and delivering a consistent guest experience.

What you'll do

• Recruit, onboard, coach, and retain the team
• set expectations and accountability
• lead membership and revenue growth
• coach staff on memberships and services
• oversee staffing, scheduling, service capacity, inventory, opening and closing, and operating standards
• set goals, forecast needs, review performance data, and adjust plans.

What we're looking for

Skills & competencies

spa manager

spa operations

team leadership

membership growth

revenue growth

guest experience

new bern nc

hand & stone

full-time

seven-day operation

evenings and weekends

$50k–$60k structured range

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• employee discounts
• paid time off
• training and development
• spa membership
• 30% retail product discount.

Why this role

The new spa has eight treatment rooms and operates seven days a week. The manager works directly with the owner. Preferred experience is 2–3 years in management in spa/wellness, hospitality, fitness, retail, membership-based services, healthcare services, or another customer-facing business.

About the employer

Hand & Stone - New Bern is hiring for this role. Industry: Other Personal Care Services. Sector: 81.