Assistant Service Manager

Job overview

The Assistant Service Manager works onsite in Fort Wayne, IN. Compensation is not specified. This role supports Kelley Automotive Group’s Service Department. The position assists the Service Manager in operating a profitable, productive department by coordinating staff and workflow, supporting customer relationships, monitoring performance, and maintaining service records and procedures.

What you'll do

• Dispatch technician work
• assist with forecasts, budgets, and business plans
• prepare reports
• establish and enforce procedures
• hire, train, schedule, and review staff
• support customers and handle complaints
• assist with pricing
• check completed work
• monitor repair-order trends, tools, and parts availability
• maintain required records and reporting.

What we're looking for

Skills & competencies

assistant service manager

automotive service

service department

technician dispatch

staff supervision

customer relations

repair orders

fort wayne in

46804

kelley automotive group

full-time

auto repair experience

ase preferred

Work arrangement

• Weekend coverage required

Why this role

Requires at least two years of auto repair facility experience and one year of supervisory experience; ASE certification is preferred.

About the employer

Kelley Automotive Group LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.