Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Springdale, AR, with an annual pay range of $30,000–$45,000. Jan Phillips - State Farm Agent is a local agency focused on customer relationships and community involvement. The representative supports customers by answering questions, assisting with policy updates, and helping with claims. The role contributes to agency growth and customer experience through accurate records, responsive service, and coordination with other team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance customer service

policy information

policy changes

claims support

customer records

springdale ar

jan phillips - state farm agent

$30,000–$45,000/year

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, training and development, performance-based bonuses, flexible schedule, and HSA matching.

Why this role

The agency describes internal growth opportunities for especially driven and sales-minded candidates; Spanish bilingual ability is preferred.

About the employer

Jan Phillips - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.