Information Technology Workstation Support Associate

Job overview

The Information Technology Workstation Support Associate position is onsite in Lincoln, NE; compensation is not specified. The role provides campus-wide technology support for Nebraska Wesleyan University employees and students. The associate installs, tests, troubleshoots, repairs and upgrades computers and peripherals, assists with equipment deployment and user training, and maintains inventory and documentation. The work helps keep campus technology available, secure and usable across departments.

What you'll do

• Install, test, troubleshoot, repair, upgrade and replace hardware and software
• support campus computer systems
• deploy computers, printers and peripherals
• maintain equipment inventory
• train users on basic equipment and software
• follow security and privacy practices
• document work and maintain standard operating procedures
• advise on hardware purchases and software licensing.

What we're looking for

Skills & competencies

workstation support associate

lincoln ne

nebraska wesleyan university

information technology

desktop support

hardware support

software troubleshooting

windows

macintosh

mobile devices

printers

campus technology

user training

evenings and weekends for emergencies

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision and dental insurance
• retirement benefits
• holiday and vacation schedule
• undergraduate tuition remission for employees' dependents.

Why this role

Requires a bachelor's degree in computer science, information systems management or a related field, or related work experience. One to two years of technology support experience is listed, with higher education experience preferred. Typical office hours may include some evenings and weekends for emergencies.

About the employer

Nebraska Wesleyan University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.