Account Manager — Employee Benefits, Hybrid

Job overview

The Account Manager role is hybrid, with at least three days per week in the Charlotte, NC office. Compensation is not specified. FloresHR provides employee-benefit solutions and emphasizes client service and team development.

What you'll do

• Manage relationships with assigned clients and brokers
• respond to inquiries through email, calls, and other channels
• track work in CRM and operational systems
• explain employee-benefit programs and relevant technical information
• research client questions
• support implementations and account audits
• manage escalations and seasonal activities
• oversee account financial matters
• and assist teammates with questions and escalations.

What we're looking for

Skills & competencies

account manager

employee benefits

hybrid

3+ days in office

client relations

broker support

benefits administration

crm

charlotte nc

floreshr

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• company-funded HSA
• 401(k) with match up to 5%
• life, accident, and pet insurance
• vacation
• life balance reimbursement
• volunteer program.

Why this role

Standard hours are Monday–Friday, 8:30 a.m.–5:00 p.m. ET. Requires 3+ years of relevant account-management experience; benefits-management experience is highly preferred.

About the employer

FloresHR is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.