Shift Leader

Job overview

The Shift Leader position is onsite in Estero, FL. Compensation is not specified. The role supports a Jersey Mike’s restaurant focused on quality subs, customer service, and community involvement. The Shift Leader helps the management team run the assigned location by coaching staff, maintaining food and service standards, and overseeing shift operations. The role leads a crew, supports sales and training, and handles opening and closing tasks to deliver a consistent guest experience.

What you'll do

• Coach staff to deliver customer service
• produce high-quality food
• handle cash
• follow training programs and develop others
• enforce policies and procedures
• participate in marketing initiatives and build sales
• maintain cleanliness and sanitation
• serve as key holder
• open and close the store
• prepare food, bake bread, prep, and slice
• lead a crew of 2 to 5 people.

What we're looking for

Skills & competencies

shift leader

restaurant operations

quick-service restaurant

customer service

food preparation

cash handling

team leadership

estero fl

jersey mike's

servsafe food handler

key holder

38–40 hours per week

Work arrangement

• Weekend coverage required

Benefits & perks

• Franchisee-specific wage and benefit programs may vary
• the posting does not specify benefits.

Why this role

The posting prefers one year of quick-service restaurant experience and requires ServSafe Food Handler certification, reliable transportation, and age 18 or older to operate the slicer.

About the employer

Jersey Mike's is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.