Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Elkins, WV, with compensation of $21,000–$35,000 per year. Jodie Parrack State Farm serves clients in its community. This role provides a welcoming first point of contact and administrative support for clients and visitors, helping the office respond to inquiries and keep daily operations organized.

What you'll do

• Greet clients and visitors
• answer and direct calls
• assist with inquiries, payment processing, and billing concerns
• schedule appointments
• maintain the reception area
• process mail
• perform data entry, filing, shredding, and document preparation
• support office tasks
• protect confidential information. Obtain a Property & Casualty insurance license within 30 days of employment.

What we're looking for

Skills & competencies

customer service representative

full-time

elkins wv

state farm

client support

reception

phone support

appointment scheduling

administrative support

property & casualty license

monday–friday 9–5

paid holidays

paid time off

group life insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays, paid time off, group life insurance, Simple IRA with employer match, and advancement opportunities.

Why this role

Property & Casualty insurance license required within 30 days of employment; Monday–Friday, 9 a.m.–5 p.m.

About the employer

Jodie Parrack - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.