Service Advisor

Job overview

Service Advisor is an onsite, full-time role in Garland, TX. Compensation is not specified. East Dallas Volkswagen describes its employees as critical to the dealership’s success and emphasizes customer service. The advisor manages the service drive flow and helps customers receive prompt, courteous, effective support. The role handles owner inquiries, supports a positive customer experience, tracks technician time sold to service customers, and distributes work efficiently among technicians.

What you'll do

• Oversee service drive flow
• provide prompt, courteous, and effective service
• handle customer inquiries by phone or in person
• support a positive customer experience
• ensure technician time is consistently sold to service customers
• distribute work efficiently among technicians.

What we're looking for

Skills & competencies

service advisor

garland tx

east dallas volkswagen

automotive service

customer support

service drive

technician scheduling

work distribution

paid training

medical insurance

dental insurance

vision insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• 401(k)
• paid training
• paid time off, vacation, and holidays
• and employee discounts on products and services.

Why this role

The posting includes paid sales and service training and employee discounts on products and services.

About the employer

East Dallas Volkswagen is hiring for this role. Industry: General Automotive Repair. Sector: 81.