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Licensed Insurance Customer Service Representative

Trisha Roberts-Farmers Insurance Agency · Alamogordo, NM · Trisha Roberts Agency customer service

Compensation

$16 – $16 /hr

Employment type

Full-time

Work setting

On-site

Location

Alamogordo, NM

Schedule

Day shift

Posted

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Job overview

The Licensed Insurance Customer Service Representative role is onsite in Alamogordo, NM, with compensation of $16 per hour. Trisha Roberts-Farmers Insurance Agency serves customers through an emphasis on lasting relationships and exceptional service. This representative handles customer policy and billing needs, processes policy updates, responds to claims questions, and follows up on service requests. Accurate records and timely communication help the agency maintain strong customer relationships.

What you'll do

  • Answer customer calls, emails, and inquiries
  • assist with policy changes, billing, payments, cancellations, and coverage questions
  • process endorsements and other policy requests
  • direct customers through the claims process
  • follow up on pending requests
  • maintain accurate customer information and documentation.

What we're looking for

Skills & competencies
insurance customer service
property and casualty license
policy changes
claims support
alamogordo nm
trisha roberts-farmers insurance agency
$16/hr
paid time off
monday–friday
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid time off (PTO).

Why this role

Active New Mexico Property and Casualty license required; paid time off; Monday–Friday schedule stated in benefits.

About the employer

Trisha Roberts-Farmers Insurance Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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