Floating Dental Office Manager and Trainer

Job overview

The Floating Dental Office Manager and Trainer role is onsite across Excel Dental’s offices in Greater Boston and the Merrimack Valley, with compensation described as base salary plus performance bonus; numeric compensation is not specified. Excel Dental operates nine general dentistry offices and is building standardized systems and leadership as it grows. The role provides management coverage, stabilizes office operations, and trains office managers and treatment coordinators across locations. By improving workflows and performance, the manager supports continuity, patient experience, and consistent operations throughout the dental group.

What you'll do

• Serve as interim office manager during vacancies, leaves, and transitions
• run daily office operations, huddles, scheduling, staffing, and reporting
• manage hygiene recall, unscheduled treatment follow-up, and same-day scheduling
• hold teams accountable to performance goals
• onboard and train office managers and treatment coordinators
• coach front-office teams on case presentation, financing, and treatment acceptance
• audit processes and improve training materials and procedures
• diagnose underperformance and implement corrective action plans
• work with Regional Managers on performance metrics
• report progress to leadership.

What we're looking for

Skills & competencies

floating dental office manager

dental office training

multi-location operations

office leadership

staff coaching

dental scheduling

patient experience

greater boston

merrimack valley

excel dental

monday–friday

occasional saturdays

Work arrangement

• Weekend coverage required

Benefits & perks

• Mileage reimbursement for travel between offices
• health, dental, and vision insurance
• 401(k)
• paid time off and paid holidays
• performance bonus
• path to regional leadership.

Why this role

Works across multiple locations, with travel between offices and mileage reimbursement; schedule is Monday–Friday with occasional Saturdays based on office needs.

About the employer

Excel Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.