Administrative Support Professional — Floater

Job overview

The Administrative Support Professional — Floater role is onsite in Cherokee, IA, for 40 hours per week. Compensation is $17.13–$19.37 per hour, depending on experience. Plains Area Mental Health provides affordable quality mental health services to communities in Northwest Iowa. As a first point of contact and a floater between offices, this role helps maintain continuity of clinic operations. It welcomes clients, coordinates appointments and payment processes, and supports confidential administrative service across locations as needed.

What you'll do

• Greet clients
• schedule appointments
• verify insurance
• collect and apply client payments to accounts
• maintain patient confidentiality under HIPAA
• float between offices to provide coverage and adapt to different office procedures.

What we're looking for

Skills & competencies

administrative support

medical office

mental health services

floater

cherokee ia

plains area mental health

appointment scheduling

insurance verification

hipaa confidentiality

client payments

40 hours per week

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 160 hours of first-year PTO
• seven paid holidays
• 401(k) with 5% company match
• life insurance
• short- and long-term disability.

Why this role

Floater coverage across multiple offices; 40-hour workweek; bilingual ability is a plus but not required.

About the employer

Plains Area Mental Health is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.