Dispatcher

Job overview

The Dispatcher role is onsite in Clifton, NJ, with compensation of $25.00–$26.50 per hour. SMS Delivery LLC is a delivery service partner focused on getting packages to customers safely and on time. This role coordinates drivers and delivery routes, monitors timeliness, reroutes vehicles when needed, and serves as a communication link among drivers, staff, management, and customers. It also handles delivery inquiries, complaints, and road incidents.

What you'll do

• Coordinate dispatch orders to messengers and drivers
• monitor route timeliness and reroute vehicles when needed
• manage opening or closing setup
• communicate with drivers, staff, and management
• handle incoming calls and customer complaints
• provide accurate delivery information
• respond to road accidents and incidents.

What we're looking for

Skills & competencies

dispatcher

sms delivery llc

clifton nj

full-time

day shift

$25.00–$26.50/hr

delivery routes

gps and mapping

customer service

driver coordination

flexible shifts

weekends and holidays

on-call

Work arrangement

• Weekend coverage required

Why this role

The posting prefers 2–3 years of dispatching experience and 2 years of customer service experience; Spanish is preferred in addition to English.

About the employer

SMS Delivery LLC is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.