Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Florence, KY. Compensation is not specified. Athena Hospitality Group’s hotel guest-service team supports guests before arrival and throughout their stay while helping maximize room revenue and occupancy. The associate handles guest registration, reservations, inquiries, and account settlement. The role contributes to a welcoming and efficient stay by providing courteous service, sharing property information, and coordinating with hotel colleagues.

What you'll do

• Greet and register guests
• make and modify reservations
• provide service before and during stays
• settle guest accounts
• answer questions about hotel services, facilities, restaurants, transportation, and local attractions
• handle calls, messages, and requests
• process check-ins and check-outs
• operate front desk systems
• assist with guest items and other hotel areas as needed.

What we're looking for

Skills & competencies

front desk associate

guest service

hotel operations

reservations

check-in and check-out

customer service

florence ky

athena hospitality group

part-time

guest registration

front desk systems

hotel hospitality

Work arrangement

• Weekend coverage required

Why this role

The posting offers full-time and part-time options; schedules may include evenings, nights, weekends, and holidays.

About the employer

Athena Hospitality Group is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.