Clinical Support Trainer

Job overview

The Clinical Support Trainer role is onsite in Waterbury, VT, and compensation is not specified. The position provides end-user training and technical assistance for clinical software systems and supports clinical staff. The role exists to help users adopt clinical applications and resolve operational issues. It develops training and onboarding materials, documents support cases, responds to inquiries, identifies process improvements, and maintains confidentiality of inmate data and documentation compliance.

What you'll do

• Deliver end-user training and technical support for clinical applications
• develop training materials, manuals, and onboarding programs
• document support calls and create knowledge base content
• escalate unresolved issues
• identify process gaps and improvements
• protect inmate data confidentiality and maintain documentation standards.

What we're looking for

Skills & competencies

clinical support trainer

wellpath

waterbury vt

clinical applications

end-user training

technical support

training materials

knowledge base

correctional healthcare

clinical background

security clearance

Work arrangement

• Weekend coverage required

Why this role

Clinical or nursing background required; 3+ years in clinical support or 2+ years in correctional healthcare; must obtain and maintain security clearance.

About the employer

Wellpath is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.