Call Center Representative (Hybrid)
Employment type
Full-time
Work setting
On-site
Location
Gulf Breeze, FL
Schedule
Day shift
Posted
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Job overview
The Call Center Representative (Hybrid) is an onsite role based in Gulf Breeze, FL, with a transition to a hybrid schedule after initial training. Compensation is not specified for this position, which supports the Jitsu delivery operations team. This role serves as the primary point of contact for recipients, clients, and drivers to ensure high-quality delivery experiences. The representative manages inquiries, resolves issues, and coordinates with field drivers to maintain on-time performance standards.
What you'll do
- Displaying professional empathy, responding to inquiries via phone/email/chat, escalating issues, initiating outbound follow-ups, monitoring routes, and documenting interactions.
What we're looking for
- Skills & competencies
- full-timeday shiftgulf breeze flemploybridgecustomer supporthybridtemp-to-hireno degree requiredweekend workdata entry
- Work arrangement
- Weekend coverage required
Benefits & perks
- Company laptop provided after 6 months
Why this role
Temp-to-hire, promotion opportunities, hybrid work potential, bilingual Spanish/English preferred.
About the employer
Employbridge is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: 0316a25c-5f8b-44e0-af3b-995434b7578a