Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Gretna, LA. Compensation is $18–$22 per hour. The role supports Ramona Deculus’s State Farm agency, a close-knit team focused on consistency, service, and growth. The representative responds to customer inquiries, explains policy information, assists with policy changes, and processes and follows up on claims. Accurate records and coordination with agency colleagues help maintain customer service and support the needs of the local community.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

gretna la

insurance

policy information

policy changes

claims processing

customer records

$18–$22 per hour

license reimbursement

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

The agency describes a four-person team, licensing reimbursement, training and development, and opportunities for advancement.

About the employer

Ramona Deculus - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.