Government Badging and Credentialing Specialist (HSPD-12)

Job overview

The Government Badging and Credentialing Specialist role is onsite in New York, NY. Compensation is not specified. Citizant provides professional IT services to the U.S. government, including program management support for federal departments. The specialist manages applicant appointments and enrollment steps for Personal Identity Verification cards, ensuring identity checks, documentation, and records are handled accurately and securely. The role also supports customer inquiries and compliance with credentialing procedures and data-protection requirements.

What you'll do

• Schedule appointments and walk-ins for PIV card activations, enrollments, certificate updates, and PIN resets. Verify applicant identities and documents
• collect and document personal and biometric information
• maintain secure records and spreadsheets
• answer inquiries
• explain enrollment steps
• manage customer escalations
• and stay current on policies and procedures. Attend local hiring events three to four times a month as business needs vary.

What we're looking for

Skills & competencies

hspd-12

government badging

credentialing

piv cards

identity verification

biometric data

data security

new york ny

citizant

u.s. citizenship required

public trust/mbi

medical dental vision

401(k)

tuition assistance

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• life and disability insurance
• 401(k)
• paid time off
• flexible spending accounts
• employee assistance program
• tuition assistance and professional development.

Why this role

The posting describes a pipeline recruitment process, with openings expected in the future rather than necessarily immediately available. U.S. citizenship and active Public Trust/MBI clearance or ability to obtain one are required.

About the employer

Citizant Inc is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.