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Acumatica ERP Specialist

Expert In Recruitment Solutions · Waxahachie, TX · IT support and Acumatica ERP users

Employment type

Full-time

Work setting

Hybrid

Location

Waxahachie, TX

Schedule

Day shift

Posted

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Job overview

The Acumatica ERP Specialist role is hybrid in Waxahachie, TX. Compensation is not specified. The role supports American Industrial, a rapidly growing manufacturing company, by helping employees use its Acumatica ERP system and improving operational efficiency. The specialist serves as a primary support contact for Acumatica users, resolving issues, maintaining support records, and helping users learn system functions. The role also liaises with the company managing the ERP system and contributes to ongoing process improvements.

What you'll do

  • Provide first-level Acumatica support by phone, email, and potentially web meetings
  • troubleshoot application issues and explain solutions to users
  • escalate complex issues
  • maintain ticket records and knowledge-base articles
  • collaborate with cross-functional teams
  • assist with user training
  • stay current on Acumatica developments
  • contribute to IT support process improvements.

What we're looking for

Skills & competencies
acumatica erp specialist
acumatica
erp support
waxahachie tx
hybrid
user training
troubleshooting
ticketing system
knowledge base
process improvement
american industrial
manufacturing company
Work arrangement
  • Weekend coverage required

Why this role

Hybrid work arrangement; supports American Industrial’s Acumatica ERP and employee training; bachelor’s degree preferred or relevant demonstrated work experience.

About the employer

Expert In Recruitment Solutions is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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