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Customer Relations Representative, State Farm Agent Team Member

Davis McCord - State Farm Agent · Germantown, TN · Customer relations and insurance agency team

Compensation

$45k – $60k /yr

Employment type

Full-time

Work setting

On-site

Location

Germantown, TN

Schedule

Day shift

Posted

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Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Germantown, TN, with compensation of $45,000–$60,000 per year. The agency supports community members with insurance services and customer care. This representative helps strengthen client experiences and agency retention by resolving inquiries, maintaining accurate records, and coordinating with other team members. The role also anticipates customer needs and supports the agency’s service goals.

What you'll do

  • Manage customer inquiries and resolve issues
  • maintain and update client records
  • assist with customer retention strategies
  • coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies
customer relations
customer service
client records
customer retention
issue resolution
insurance agency
germantown tn
davis mccord state farm
$45k–$60k/year
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Simple IRA
  • license reimbursement
  • performance-based bonus
  • flexible schedule
  • paid time off
  • training and development
  • free food and snacks
  • advancement opportunity.

About the employer

Davis McCord - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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