Front Desk Representative – Polk Street

Job overview

The Front Desk Representative – Polk Street role is an onsite, full-time position in San Francisco, CA, paying $19.61 per hour. Crunch describes itself as a No Judgment Gym that makes exercise fun by combining fitness and entertainment. This role helps create a welcoming club experience by greeting and checking in members and guests, answering calls, sharing event information, and responding to member requests. It also supports daily front desk operations, including scheduling member services, processing payments, maintaining an organized work area, and assisting other club areas as needed.

What you'll do

• Greet and check in members and guests
• relay messages through club software
• answer phones
• communicate special events
• respond to member requests or refer them to a manager
• sell retail products if sold at the front desk
• schedule member service needs
• assist in retail or childcare areas as needed
• facilitate payments
• maintain a clean, organized work area
• follow company policies and procedures.

What we're looking for

Skills & competencies

front desk representative

full-time

onsite

san francisco ca

polk street

crunch fitness

gym

member check-in

guest service

phone support

member services

retail support

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Group health, disability, and life insurance
• vacation and holiday time-off benefits for full-time employees
• complimentary CPR/AED recertifications and gym membership
• discounts on services and products.

Why this role

The posting lists group health, disability, and life insurance; vacation and holiday time-off benefits for employees maintaining full-time status; complimentary CPR/AED recertifications and gym membership; and discounts on services and products.

About the employer

Crunch Fitness Corporate is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.