Program Manager, Enterprise IT Services

Job overview

The Program Manager, Enterprise IT Services role is hybrid in Washington, DC. The stated salary range is $166,500–$200,000 per year. Chenega Agile Real-Time Solutions supports federal customers with integrated enterprise IT services. The manager leads complex federal IT service programs, aligning delivery with customer mission objectives. The role oversees teams, governance, IT service management platforms, performance, and continuous improvement to support secure and reliable operations.

What you'll do

• Serve as primary contact for government stakeholders
• oversee planning, staffing, budgets, risks, reporting, deliverables, quality, transitions, and performance
• lead cross-functional teams
• establish governance and stakeholder engagement
• oversee enterprise ITSM tools and platforms
• coordinate incident, problem, change, and customer support processes
• monitor KPIs and SLA metrics
• lead ServiceNow and related platform implementations
• ensure compliance with regulations and contract requirements.

What we're looking for

Skills & competencies

program manager

washington dc

chenega corporation

hybrid

$166.5k–$200k

federal it

enterprise itsm

servicenow

itil v4

pmp

pgmp

top secret clearance

program governance

agile

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional development and well-being programs
• the posting refers to a broad range of benefits but does not enumerate specific plans.

Why this role

Requires an active PMP or PgMP certification, active ITIL v4 certification, and active Top Secret clearance; the posting describes a hybrid work environment.

About the employer

Chenega Corporation is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.