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Customer Relations Coordinator - 2nd Shift

Forward Air · Romulus, MI · Operations

Compensation

$17.2 – $17.2 /hr

Employment type

Full-time

Work setting

On-site

Location

Romulus, MI

Schedule

Day shift

Posted

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Job overview

The Customer Relations Coordinator - 2nd Shift provides onsite support in Romulus, MI. The pay rate is $17.20 per hour, and this role is part of the operations team. This position provides front-line support to customers, sales representatives, and operations staff. It is a career-launching opportunity focused on rapid skills development within the transportation and logistics industry.

What you'll do

  • Answer incoming customer calls, emails, and chat inquiries.
  • Document customer interactions in internal systems.
  • Process shipment change requests.
  • Review shipment tracking history and communicate status updates.
  • Monitor shared email inboxes.
  • Navigate multiple platforms and applications.

What we're looking for

Skills & competencies
full-time
2nd shift
romulus mi
forward air
$17.20/hr
logistics
customer service
transportation
data entry
onsite
Work arrangement
  • Weekend coverage required

Why this role

Career-launching opportunity

About the employer

Forward Air is hiring for this role. Industry: Human Resources Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Human Resources Consulting Services
Occupation code
43-4051.00
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