Customer Relations Coordinator - 2nd Shift
Compensation
$17.2 – $17.2 /hr
Employment type
Full-time
Work setting
On-site
Location
Romulus, MI
Schedule
Day shift
Posted
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Job overview
The Customer Relations Coordinator - 2nd Shift provides onsite support in Romulus, MI. The pay rate is $17.20 per hour, and this role is part of the operations team. This position provides front-line support to customers, sales representatives, and operations staff. It is a career-launching opportunity focused on rapid skills development within the transportation and logistics industry.
What you'll do
- Answer incoming customer calls, emails, and chat inquiries.
- Document customer interactions in internal systems.
- Process shipment change requests.
- Review shipment tracking history and communicate status updates.
- Monitor shared email inboxes.
- Navigate multiple platforms and applications.
What we're looking for
- Skills & competencies
- full-time2nd shiftromulus miforward air$17.20/hrlogisticscustomer servicetransportationdata entryonsite
- Work arrangement
- Weekend coverage required
Why this role
Career-launching opportunity
About the employer
Forward Air is hiring for this role. Industry: Human Resources Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Human Resources Consulting Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 02959de5-382e-4df2-8611-97cfde71365c